Privacy Policy for KnowLang

Last Updated: April 8, 2025

Thank you for using KnowLang ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, and protect your personal information and data when you use our website located at https://www.knowlang.dev and our services.

By accessing or using the Website and our services, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our Website or services.

1. Information We Collect

1.1 Personal Data
We collect the following personal information from you:

- Name: We collect your name to personalize your experience and communicate with you effectively.
- Email: We collect your email address to send you important information regarding your account, updates, and communications.
- Payment Information: We collect payment details to process your subscriptions and purchases securely. However, we do not store your complete payment information on our servers. Payments are processed by trusted third-party payment processors.

1.2 User Content and Code

- Source Code: When you use our services, we store the source code and other content you create or upload to our platform. This data is stored in our database to provide you with access to your projects.

Important Security Notice: While we take reasonable measures to secure your data, please be aware that currently, we do not encrypt your source code before storing it in our database. Your code is not accessible to other users of the platform, but you should be aware of this limitation in our security measures.

1.3 Non-Personal Data
We may use web cookies and similar technologies to collect non-personal information such as:

- IP address
- Browser type and version
- Device information
- Operating system
- Browsing patterns and usage data

This information helps us enhance your browsing experience, analyze trends, and improve our services.

2. How We Use Your Data
We use your personal data and content for the following purposes:

- To provide and maintain our services
- To notify you about changes to our services
- To allow you to participate in interactive features when you choose to do so
- To provide customer support
- To gather analysis or valuable information to improve our services
- To monitor the usage of our services
- To detect, prevent, and address technical issues

3. Data Storage and Security
We implement a variety of security measures to maintain the safety of your personal information and source code. However, as mentioned in section 1.2, please be aware that your source code is currently stored without encryption in our database. We are committed to implementing additional security measures in the future.

4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third parties who assist us in operating our website and conducting our business, as long as those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.

5. Children's Privacy
KnowLang is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the email address provided below.

6. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, including:

- The right to access, update, or delete your information
- The right to rectification
- The right to object to processing
- The right of restriction
- The right to data portability
- The right to withdraw consent

If you wish to exercise any of these rights, please contact us.

7. Updates to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and we may notify you via email about significant changes.

8. Contact Information
If you have any questions, concerns, or requests related to this Privacy Policy, you can contact us at:

Email: support@mail.knowlang.dev

For all other inquiries, please visit our Contact page on the Website.

By using KnowLang, you consent to the terms of this Privacy Policy.